How do I get a custom order?
Currently, I am not taking custom orders. I have not taken them in the past as ready to ship fits best with my stay-at-home mom life. It’s much harder to take advance payment for a project that has an unknown finish date for me! I have been hoping to offer a few a month and it may start in the coming months, but as of right now there are no customs available.
How long until my order is shipped?
It usually takes about 3-5 business days to ship items. International orders are shipped first class through USPS and do not come with a tracking number. If you would prefer a tracking number, I can ship through FedEx and invoice you for the additional costs. Domestic orders are shipped priority and will have a tracking number, if you do not receive this number please do not hesitate to contact me for it!
Can you change the value of the item so that I can pay a lower customs fee?
Unfortunately, I cannot. All customs fees are the customer’s responsibility and changing the value on the customs form is considered mail fraud. If the package value is not properly declared, a refund or replacement cannot be given.
What is your refund policy?
I do not offer refunds, but am willing to work with you if something is amiss. Please do not hesitate to contact me with any specific questions about this before your purchase or after receiving your item.
Any information collected from you is strictly for purchases you’ve made or subscription to updates on this site. Your information will never be shared elsewhere and there will be no third party advertisers accessing your information. If you choose to save your payment information for future purchases, it will remain as just that. Dancey Pants Disco will never share any of your personal information!
Other Terms and Conditions?
You are free to contact to discuss any problems that may arise during a transaction. All work is original and considered intellectual property of Dancey Pants Disco, not to be recreated and sold. Coloring sheets or illustrations will not be copied and resold. All downloadable items are for personal use only. Please feel free to contact me with any questions at firstname.lastname@example.org.